Negotiating and communicating effectively are two common activities of most all professionals. This two-part program consists of Negotiating in the morning and Communicating Effectively in the afternoon.
The negotiating session focuses on developing your skills in negotiating with your customers and internal associates. You will develop skills in tactics and counter tactics, concession making, achieving your intended goal, communicating and getting results. The Communicating Effectively session centers on preparing presentation documents, planning, opening the presentation, delivery, answering participant questions, and the closing.
Illinois Institute of Technology
201 East Loop Rd
Wheaton, IL 60189